A professional email address is essential for brand credibility, communication, and marketing. How to create a professional email with Truehost web hosting is a common question for business owners, freelancers, and new website owners looking to set up custom emails that match their domain names.
This guide walks you through everything you need from understanding hosting requirements to configuring cPanel, DNS records, email clients, and deliverability settings.
Why I Chose to Create a Professional Email with Truehost Web Hosting
Before we get to the “how”, let me explain the “why”. Having a professional email with Truehost web hosting means:
- You send emails from your own domain (e.g. info@optireel.com), which builds trust.
- You look more credible when pitching to clients, reaching out to partners, or running your business.
- The service from Truehost includes features like aliases, forwarding, security and mobile access.
- It ties into your website and hosting, so everything is under one roof.
In my case: I was emailing a potential client from info@optireel.com and saw a noticeably stronger response compared to when I used personal gmail account. That shift made a difference. When I switched to a branded address via Truehost’s hosting/email combo, people immediately treated my business as more “real”.
What You’ll Need Before We Begin
To create a professional email with Truehost web hosting, you’ll want the following prepared:
- A registered domain name (e.g. yourbrand.com)
- A Truehost web hosting plan active
- Access to Truehost’s control panel (cPanel or equivalent)
- Nameservers correctly pointed to Truehost.
Once these are ready, you can proceed with the email setup.
Step-by-Step: How to Create a Professional Email with Truehost Web Hosting
Here’s how I set it up you can copy these steps exactly.
Step 1: Buy the domain + hosting
First, log into your Truehost account (or create one). Choose a domain that fits your brand. Then purchase a hosting plan that supports email Truehost lists email hosting under their plans.
For example: I bought my domain optireel.com via Truehost, and selected the email-hosting addon.
Read Related
Step 2: Create your branded email address
Once you have the hosting active:
- Log into your cPanel (Truehost uses cPanel in their hosting)
- Navigate to Email Accounts
- Choose your domain (if you have more than one)
- Set up: username (e.g. hello, info, support) + strong password
- Click “Create”
That’s the core of creating a professional email with Truehost web hosting. You now own [email protected] (or similar).
Tip: To increase email storage, click on optional settings and select unlimited storage
Step 3: Configure DNS Records (Important for Deliverability)
Many tutorials skip this critical section, but it is essential for ensuring your emails do not go to spam.
Add or verify these DNS records:
MX Records
These tell the internet where to deliver email.
Priority: 0
Value: mail.yourdomain.com
SPF Record
Prevents spammers from impersonating your domain.
v=spf1 +a +mx +ip4:SERVER_IP ~all
DKIM Record
Signs your messages digitally to improve trust. Generated automatically in cPanel under Email Deliverability.
DMARC Record
Helps protect your domain from abuse.
v=DMARC1; p=none; rua=mailto:admin@yourdomain.com
Once these are added, your email deliverability improves significantly.
Step 4: Log Into Webmail
Access Webmail at:
https://yourdomain.com/webmail
Choose a preferred client:
- Roundcube (recommended)
- Horde (if available)
Use the email and password you created.
Step 5 – Connect Your Email to Gmail or Outlook
To make your email easier to use, add it to Gmail or Outlook.
For Gmail:
Go to:
Settings > Accounts and Import > Add another email address
Enter your:
- SMTP server: mail.yourdomain.com
- SMTP port: 465 or 587
- Password
For Outlook:
Go to Account Settings and add a new IMAP account using:
- Incoming: mail.yourdomain.com (Port 993)
- Outgoing: mail.yourdomain.com (Port 465 or 587)
This gives you a full professional communication setup.
My Own Experience
When I started out, I was emailing clients with my gmail account. I’d get slower responses and sometimes extra verification requests. After I created a branded inbox with Truehost, such as info@optireel.com , I noticed:
- More responses from clients.
- My email signature now aligned with my website brand, which built consistency.
- I could set up contact@mybrand and hello@mybrand both pointing to the same place, so I never missed messages.
With my branded email via Truehost web hosting, I felt more confident and my clients treated me accordingly.
How Using a Branded Email Boosts Your Business
- Professionalism: When someone receives [email protected], they assume you’re serious, not just “trying to make it work in your spare time.”
- Credibility: Branded domains + email prove you own your brand.
- Brand Reinforcement: Every time you send an email, your domain is exposed, increasing brand awareness.
- Control: You control your inbox, manage aliases, forwarders, etc. With Truehost hosting/email plans you’re in control.
- Scalability: Later, you can add more mailboxes or users.
Troubleshooting Common Truehost Email Issues
1. Email Not Sending
Check:
- SMTP authentication enabled
- Correct SSL ports
- SPF and DKIM records
2. Email Going to Spam
Fix by setting:
- SPF
- DKIM
- DMARC
- Reverse DNS (handled by Truehost)
3. Webmail Login Errors
Usually caused by:
- Wrong password
- DNS not propagated
- Hosting plan storage full
4. Cannot Receive Emails
Check MX records and remove any MX from previous hosts.
Tips for Maintaining a Professional Email System
- Use filters to organise incoming messages
- Set up auto‑responders for customer service
- Use email signatures for branding
- Backup emails periodically
- Avoid using the same password for all accounts
When to Upgrade Your Email
If your business grows, upgrade when you need:
- Larger mailbox storage
- Better uptime
- Multiple team inboxes
- Advanced spam filtering
Truehost also offers premium email options if cPanel email becomes limiting.
Why I Recommend Truehost for This
Affiliate Disclaimer: I’m sharing this guide as part of my affiliate recommendation. If you sign up with Truehost web hosting using my link, I may earn a small commission at no extra cost to you. Here’s why I confidently recommend them:
- They support domain-based email hosting out of the box.
- Pricing is affordable, especially compared with big international hosts.
- Their documentation shows how to configure email on Gmail/phone.
- If you link your domain + email + website into one provider, things are simpler.
If you use the link in this post, you’ll help me keep producing more helpful tutorials thanks in advance if you do!
Pitfalls to Avoid When Creating a Professional Email with Truehost Web Hosting
- Don’t ignore storing your login details, make sure your email address and password are safe.
- Don’t skip setting up forwarding or aliases, you might miss messages.
- Don’t forget to update DNS/MX records if your domain is elsewhere, Truehost docs show how.
- Don’t think this is just for email, think of it as part of your brand.
- Don’t use weak passwords, you want your inbox secure.
Final Thoughts
Creating a professional email with Truehost web hosting was one of the best decisions I made when stepping up my business. With a branded inbox, professionalism, credibility and ease of management all improved.
Whether you’re a freelancer, small business owner, blogger or entrepreneur, your email address is one of the first impressions you make. Make it count.
Go ahead: buy your domain (if you haven’t yet), activate your email hosting via Truehost, set up your branded address, configure your phone/Outlook, and watch your communication game level up.
Thanks for reading! If you found this guide helpful, feel free to share it and click my affiliate link to get started with Truehost. Good luck with your email setup you’re going to crush it.
Frequently Asked Questions (FAQs)
1. How do I create a professional email for my website?
To create a professional email for your website, you’ll first need a domain name (e.g. yourbrand.co.ke) and a hosting plan that includes email features. With Truehost web hosting, simply log in to your cPanel, go to Email Accounts, and create a new mailbox using your domain.
This gives you a professional-looking address that matches your website and strengthens your brand identity.
2. How do I create emails on cPanel Truehost?
- Log in to your Truehost cPanel.
- Under the Email section, click Email Accounts.
- Choose your domain and click Create.
- Enter your desired email name (e.g. info, hello, sales).
- Set a strong password and click Create Account.
- You can then access your mailbox through Webmail or connect it to Gmail/Outlook.
3. How do I create an email account in web hosting?
If you’re using Truehost or any other web host with cPanel, you can create an email account right from your hosting dashboard.
Just open cPanel → Email Accounts → Create, then assign your new email address to your hosted domain.
You can also manage forwarding, autoresponders, and mailbox quotas from the same page.
4. How do I set up a professional email address with a custom domain?
- Buy your domain name (like yourbrand.co.ke).
- Get a Truehost email or web hosting plan.
- Create your mailbox inside cPanel.
- Configure DNS/MX records if needed (Truehost support can help).
- Access your new inbox via Webmail or connect it to Gmail/Outlook.
- That’s it, now you can send and receive emails using your own domain.
5. How do I create a professional email with Truehost web hosting for free?
Truehost offers free email accounts with most of their hosting plans, you don’t have to pay extra!
When you buy a hosting package (even the cheapest shared plan), it comes with free email creation.
Simply create your email via cPanel → Email Accounts → Create.
You’ll get access to Webmail, plus you can set up the account on your phone or in Gmail
6. How can I access my Truehost professional email?
You can access your Truehost professional email in three main ways:
- Webmail: Visit yourdomain.co.ke/webmail and log in.
- Gmail: Add your Truehost email via Gmail’s “Add another email account” feature.
- Outlook/Apple Mail: Use Truehost’s IMAP/POP settings to connect your email client. This flexibility makes it easy to manage your business inbox anywhere.
7. Can I use my Truehost professional email on my phone?
Absolutely! You can configure your Truehost email on both Android and iPhone.
Go to your phone’s Mail settings → Add Account, and input your Truehost IMAP/SMTP details.
You’ll find these details inside cPanel or from Truehost’s support documentation.
Now you can read and reply to professional emails right from your phone.
What’s the difference between free Gmail and a professional email with Truehost web hosting?
A free Gmail address (like [email protected]) looks informal, while a professional email with Truehost web hosting (like [email protected]) shows credibility, ownership, and trust.
It also keeps all communication under your brand, which is crucial for businesses, freelancers, and organizations.
9. Can I create multiple professional email accounts under one Truehost plan?
Yes! Depending on your hosting plan, Truehost lets you create multiple email accounts under the same domain.
For instance, you could have info@, sales@, support@, and accounts@yourbrand.co.ke
all hosted on the same plan.
This is perfect for small businesses or teams that want dedicated inboxes.
10. How do I link my Truehost email to Gmail or Outlook?
To link your Truehost email to Gmail:
- Open Gmail → Settings → Accounts and Imports → Add another email address.
- Use your Truehost credentials and IMAP/SMTP settings.To connect with Outlook, open Account Settings → Add New → IMAP/POP, and input your Truehost server details.After setup, you can send/receive all your business emails right from your Gmail or Outlook dashboard.
Got any feedback? Drop it in the comments below wishing you a blessed and productive day ahead!
